A CUSTOMER RETURNED HIS BOOTS AFTER 40 YEARS, SAID THEY DID NOT FIT !!!
A small extension at the back and all is well again.
DAILY TELEGRAPH DEC 26TH 2014 -HORACE BATTEN (1912 -2014) OBITUARY
'The secrets of his success were staying true to the traditional methods passed down through generations of his family and the existence of a solid base of customers prepared to put time aside for several sessions of measurements and fittings, understanding that good things are worth waiting for'
TIMES JAN 8TH 2014 - HORACE BATTEN (1912 -2014) OBITUARY
'Horace Batten's expertise at making riding and hunting boots was such that members of the royal family and the highest ranks of the army, a Star Wars actor, the Shand Kydds and Mme Citroen, who was on a day return visit from Paris to Northampton, were among his many clients.'